Which support tickets are worth a video?

The ones you answer every week with the same steps: password resets, billing changes, exports, integrations and permissions. Start with your ten most-used macros and make one short video for each.

Where do support videos go?

Anywhere you can play an MP4: ticket replies, your help center articles, chat widgets and status emails. Many help desks embed videos from a video host or play an uploaded MP4.

Can it show a customer's view of the app?

Yes. Sign in to a demo or test account on your app's own sign-in page inside SayScreen, and the AI records with that session. Sample data keeps real customer information out of the video.

How fast can we update a video when the UI changes?

Run the same prompt again. Because every video is generated from your live app, a refreshed video takes minutes, not a re-record.

For support and customer service teams

Answer the same question once, with a video

Turn your most-asked support questions into short narrated how-to videos, made by AI from a one-line prompt, so agents can paste a link instead of writing the steps out again.

Start for $1 See how it works

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Why teams use SayScreen for customer support

A video for every macro
Pair your canned replies with a one-to-three-minute video that shows exactly where to click, with zooms and a gliding cursor.
No recording skills needed
Any agent can make one: describe the fix like you would to a colleague, and the AI records, narrates and edits it.
Captions included
Every video comes with an .srt caption file, so customers can follow along with the sound off.

Prompts to try

Describe it like you'd brief a colleague

Say what to show, what to emphasize and where to stop. SayScreen turns each prompt into a narrated video. Copy one to start.

1Point it at your app. Paste the page where the lesson starts and describe what to teach, like briefing a colleague: the goal, the steps to show, what to skip.
2AI takes the wheel. Your AI director drives a real browser: it reads each screen, finds the right buttons, clicks, types and writes a line of narration for every step.
3Download the finished video. A lifelike AI voice reads the script and SayScreen edits it with zooms, a gliding cursor and captions. You get an MP4 and an .srt file.